How do I return my unit?

My Unit may be defective/unresponsive - How do I return or exchange it?

Before you submit a return request to us, we suggest you reach out to us via email at or via phone support @ 1-855-421-8282. 

 Alternatively, you can also submit a return request here and we'll gladly get you taken care of and your Precision Cooking right away!

Have more questions? Submit a request


Contact Us

Toll-Free: 855.421.8282
The help desk is available Monday - Friday, 9am - 5pm (Eastern)