I just purchased a device, when can I expect it?
Unless otherwise noted on a product page, units are typically shipped in 1-2 business days. U.S. orders typically arrive in 3-6 business days from date of purchase, unless a faster shipping option is selected. Please note that even with 1-day shipping, it can still take up to 24 hours for your device to process.
International orders typically arrive in one week unless faster shipping is selected.
Please note that any order placed over the weekend will not start processing until the following Monday.
How to track the ETA of your order:
You can check your order at any time by using your order number and email address. To look it up click here.
For domestic purchases, we ship our devices out of California and Tennessee. Please allow up to 24 hours for your device to ship from one of the three locations. Once shipped, you will receive tracking information via email.
Our Canadian warehouses currently ship out of Mississauga and Richmond.
Our International warehouses currently ship out of Hong Kong, Australia, and the Netherlands.