When will I receive my unit?

 

I just purchased a device, when can I expect it?

Unless otherwise noted on a product page, units are typically shipped in 1-2 business days. U.S. orders typically arrive in 3-6 business days from date of purchase, unless a faster shipping option is selected. Please note that even with 1-day shipping, it can still take up to 24 hours for your device to process.

International orders typically arrive in one week unless faster shipping is selected.

Please note that any order placed over the weekend will not start processing until the following Monday. 

 

How to track the ETA of your order:

You can check your order at any time by using your order number and email address. To look it up click here.

For domestic purchases, we ship our devices out of California and Tennessee. Please allow up to 24 hours for your device to ship from one of the three locations. Once shipped, you will receive tracking information via email.

Our Canadian warehouses currently ship out of Mississauga and Richmond.

Our International warehouses currently ship out of Hong Kong, Australia, and the Netherlands.

Have more questions? Submit a request

Comments

  • Avatar
    atrix.wolfe91

    Anova got the unit out the door SUPER quick and DHL did a great job for its half. The unit took only 5 days to get from Texas to Brisbane but was passed to Aus post at Brisbane and took a week to reach me from there. Sad times.

  • Avatar
    jan

    I would like to have the tracking number for my order Sous Vide International.

    Jan-Edvard Haug
    jan@haug.com

  • Avatar
    Stephen Svajian

    @jan, Please contact support@anovaculinary.com with your order number. Thanks!

  • Avatar
    jens

    Hi

    I orderd my Anova August 30th and i have not yeat recivied it, should it realy take a month to ship it when i payed almost 70 dollars for shiping?

    JK

  • Avatar
    mauro

    hi, i would like to know if you have received my order in 15th october because i haven't received your ok about it (only from my paypal ), and what about shipping time for italy .. thanks

  • Avatar
    armand.zohari

    hello - what's the est- shipping date for my order? I am Backer #4260

  • Avatar
    bruherling85

    I order my anova on 16th of December and it hasn't shipped yet. Every time I check on FedEx website show that it still in Texas. It's a little bit frustrated when you pay 70 plus dollars for international shipping.

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