My Precision Cooker temperature is stuck and is not updating

This may happen on very rare occasions. It can be caused by having a plastic bag covering the water intake on the device, or an inconsistent power supply. 

If this happens, please unplug your device, then plug it back in. Make sure that any obstructions around the base of the Precision Cooker are cleared out, then resume normal operations.

If the problem persists, please contact our support team here.

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