Hardware Troubleshooting
- Why's my screen scratched? Was my system used?
- My clamp broke, how do I get a new one?
- Food Damage
- My device is making noises - what do they mean?
- Why is my temperature stuck?
- Why is the skirt loose on my cooker?
- My temperature read does not match my Precision® Cooker temperature
- Why is my cooker not turning on or randomly rebooting?
- Why is my cooker beeping?
- Why can't my device go higher than 99°F?
- Why am I seeing inaccurate temperatures?
Contact Us
Toll-Free: 855.421.8282
The help desk is available Monday - Friday, 9am - 5pm (Eastern)