Why is my cooker beeping?

Your cooker will beep for a few reasons:

WATER LEVEL IS LOW

Type of beep: A sudden drawn-out beeping noise that doesn't stop.

Reason for beeping: Water level is below the "min" line.

How to stop beeping: Add water until water level is above the "min" line. To ensure this doesn't happen again, make sure you cover your pot or vessel to prevent evaporation, leaving a small hole for steam to escape away from the electrical head of the unit. We recommend simple cling wrap to cover the opening.

If adding more water does not stop the beeping this means that steam may be present in the head of your cooker. Try unplugging your cooker and letting it dry out by putting in a bag of rice to help absorb the moisture. The next time you plug it in, it should no longer be beeping. Please reach out to us if the beeping persists and we'd be happy to help!

THE TIMER HAS REACHED ZERO

Type of beep: Three short beeps in a row, that repeat.

Reason for beeping: These beeps indicate that your cooking time has finished. 

How to stop beeping: In order to stop the beeping, Precision Cooker WIFI+Bluetooth owners will be able to stop the beeping via the app. Owners of the Precision Cooker Bluetooth will have to manually stop the timer by pressing the play button. If you want to keep your food warm, after you press the play button to stop the beeping, simply press it again to keep the water circulating and heating. 

If the beeping doesn't stop, try resetting your device by unplugging it and replugging it back in. Please reach out to us if the beeping persists and we'd be happy to help!

THE COOKER HAS BEEN STARTED OR STOPPED

Type of beeping: A set of 3 very quick beeps (starting the device). A single beep (stopping the device).

Reason for beeping: Indicates starting/stopping your device. 

How to stop beeping: The beeping should stop on its own. Please reach out to us if the beeping persists and we'd be happy to help!

 

THE COOKER HAS REACHED ITS DESIRED TEMPERATURE

Type of beeping: Two very short beeps.

Reason for beeping: Indicates that the desired temperature has been reached. 

How to stop beeping: This beep should only be momentary, and should go stop on its own. Please reach out to us if the beeping persists and we'd be happy to help!

Note that if you are having any issues with beeping noises that are not one of these four, always check your water level, make sure steam is not getting into the head of your unit, and restart your unit by unplugging it and plugging it back in. And always remember you can reach out to us if and we'd be happy to help!

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    Katrina Panovich
    Edited by Katrina Panovich

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