To successfully connect your Oven to the Anova app, ensure you’re connected to a 2.4 GHZ wifi and not through a 5 GHZ wifi. The Oven will only be able to connect to a 2.4 GHZ wifi.
For more information on how to connect to a 2.4 GHZ wifi, please refer to your router guide or you may contact your internet provider directly.
Here are some steps to help you with troubleshooting.
iOS Device (Apple)
Requirement
-
You must at least have iOS 11 or newer.
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Latest Anova App here.
Important step
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Make sure your wifi is connected to
2.4 GHZ network.
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Toggle ON the wifi settings to your smartphone/tablet device and connect to 2.4 GHZ wifi.
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Plug the Oven into a wall power outlet.
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Open the Anova Oven App, tap Connect and select the oven.
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Press and hold the target temperature button for 5 seconds. A 4 digit code will appear.
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Manually enter the 4 digit code to the Anova app.
Note: The device will be connected within 3 minutes after the 4 digit code is entered.
Please note we're currently seeing connectivity issues related to the following router/modem:
- Xfinity Xb7
Android Device
Requirement
-
You must at least have Android 7 or newer.
-
Latest Anova App here.
Important step
-
Make sure your wifi is connected to
2.4 GHZ.
-
Connect your device to 2.4 GHZ Wifi.
-
Plug the Oven into a wall power outlet.
-
Open the Anova Oven App, tap Connect and select the oven.
-
Press and hold the target temperature button for 5 seconds. A 4 digit code will appear.
-
Manually enter the 4 digit code to the Anova app.
Please note we're currently seeing connectivity issues related to the following router/modem:
- Xfinity Xb7
General Connection Troubleshooting
- Can't start the pairing process. Entered in the PIN, but won't connect
- If iOS 14, turn off bluetooth and reboot the phone. Try pairing again.
- If iOS 14, confirm local network access is enabled for the Anova Oven app under the Settings app->Privacy->Local Network.
- Verify Wi-Fi is turned on the mobile device.
- Entered PIN code, but I don't see my WiFi network.
- Tap the "Refresh" button to scan agan.
- The WiFi network must be a 2.4GHz network with a broadcast SSID. "Hidden" networks will not appear.
- Bring the router closer to the oven to improve signal strength.
- Select the option to enter your network manually and enter your 2.4GHz network name and password.
- The oven appeared to connect to my WiFi network, but the app is stuck waiting to connect.
- Power cycle the oven for 30 seconds.
- Force-close the app and restart the pairing flow.
- Unable to complete the initial OTA update.
- Remove power from the oven and wait 2 minutes. Reapply power. Try the OTA again from the app Settings.
- Bring the router closer to the oven to improve signal strength.
- The oven will auto-update overnight if connected to WiFi, let the oven update over night and check again in the morning.
- The app says the oven is disconnected, but the oven is powered on.
- Remove power from the oven, wait 60 seconds, and plug it back in again.
- Wait 60 seconds and open the Anova app.
Still Not Connecting?
Please fill out the following form:
I got a new router because my old one died, used same credentials on the new router as my previous router. I cannot re-connect my phone to the oven. I've tried "setting up a new oven" in the app, I have uninstalled and re-installed the app. I have cleared cache and storage on the app. I have unplugged the oven and started over. I have rebooted my phone numerous times. I absolutely cannot connect to the oven. I have tried other phones, tablets, etc. Nothing is working. I am entering the 4-digit number the oven shows and nothing. It's now a very expensive hassle because controlling the oven from the front panel is tedious.