If you have Xfinity as your internet provider and you're having issues connecting to a 2.4ghz wifi network, you will need to configure the 2.4ghz accessibility through your Xfinity account.
We currently do not support XB7 routers.
To connect your Xfinity to a 2.4 GHZ network, follow these steps.
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Log in to your Xfinity account using your username and password.
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Copy and paste the link xfinity.com/myxFi to your browser and hit enter.
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Turn ON your wifi smartphone/tablet device.
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Plug the cooking device directly into a wall power outlet.
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Open the Anova App on your smartphone/tablet device and select the correct model device.
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Press and hold the target temperature button for 5 seconds and you should see a 4 digit code.
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Manually enter the 4 digit code to your Anova app.
Note: You should be connected within 3 minutes.
If you're still having connectivity issues, please contact Xfinity Support.
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